Frequently asked questions
What is ABUS-Server?
ABUS-Server provides a free DDNS service to use with ABUS network devices in order to enable permanent remote access to your device independent of changing IP-addresses through a provider.
After successful registration your local ABUS network device will synchronize data with ABUS-Server in order to enable remote access without the need to use other services (like DynDNS.org). ABUS-Server will offer you a permanent hostname like “mydevice.uxxxx.ns.abus-server.com” for each device to use with remote applications or access via internet browser.
The administration interface of ABUS-Server will show you the current online status of all connected ABUS network devices.
In addition by using our remote software or apps you will have easy setup and access by using ABUS-Server service.
Please note: a port forwarding rule in your router is necessary to setup when connecting to your device over the internet.
How to register?
- Please fill in the your designated user name along with your e-mail address on ABUS-Server startpage.
"user name": 8 characters maximum, no spcaes/specials characters
"e-mail": Enter a valid e-mail address
- Please click on "register" to finish sign up process
- You will reveice a e-mail inlcuding your ABUS-Server.com password. You can change your password within your account settings later on.
How to add a ABUS network device?
- Login to ABUS-Server with your user name and password.
- Click on "add device".
- Choose a device type for setup
- Please enter following data:
"device name": a maximum of 1 - 17 characters are allowed
"device type": choose the correct item number of your ABUS network device
"MAC-address": Enter the MAC-address of your device (one word, capitals)
- You can enter the account data (user name and password) optional for your device. This data may used for remote ABUS applications for easy access.
- Confirm your entries by clicking "save"!
Device of status information:
- Yellow - Device data incomplete:
Your ABUS network device was sucessfully createt on ABUS-Server. The data syncronization between your ABUS network device and ABUS-Server is not established yet.
Please check the internet connection of your ABUS network device.
Please check and compare the device MAC-address stored in ABUS-Server with your local device MAC-address.
Please reload the page.
- Red - Device unreachable check ports:
The network ports of your device are not reachable through ABUS-Server. There might be no internet access available for your ABUS network device.
Please initiate a port-scan to renew the status.
Please check the portforwarding rule in your router.
Please check if your ABUS network device is available in your local network.
- Geen - Device online
Your ABUS network device is accessible through ABUS-Server.
Your ABUS network device is online and successfully connected to ABUS-Server.
- Portscan in progress:
ABUS-Server prepares a port-scan for your ABUS network device.
The port scan can take a view minutes. Please reload the overview page in your browser.
What settings have to enabled on your ABUS network device?
Please check your network settings on your ABUS network device and enable ABUS-Server support or enable ABUS DDNS service. Depending on your device the configuration settings may vary.
"Menue / Network / DDNS" enable --> please choose following address: abus-server.com (220.127.116.11)
What settings have to be adjusted on my router?
Please check in overview page of ABUS-Server which network ports your ABUS network device requries for internet access.
ABUS-Server will manage all important ports for your devices: "DVR", "HTTP" and "RTSP". We recommend to change the default ports settings to higher than 1024 to ensure internet access without conflicting other services.
Please check the port forwarding rules in your router. The network ports used by your ABUS network device should configured to forward external requests to the local ip-address of your device. Make sure to to set this for the protocolls TCP and UDP.
Example port forwarding for DVR port 8000 on TVVR60010:
Forwarding external requests on port 8000 to local device at 192.168.0.200:8000
Which browser is supported?
To display the web-interface, data backup and backup-player interface special ActiveX components are needed. These components can only be used in MS Internet Explorer.
For user and dvr registration you can also use a different browser (e.g. Opera, Mozilla).